Full Time - Client Services Rep

$20.82 - $24.19 per hour

Navy Federal Credit Union

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.

Assist members with opening and maintaining deposit accounts, loans, and other financial products

Research and resolve basic account discrepancies and service requests

Identify opportunities to cross-service products and enhance member relationships through education

Understand and comply with all relevant federal and institutional regulations related to financial products and services

Support team members by sharing knowledge and best practices as experience grows

Ensure cash and other negotiable instruments are handled properly and securely

Process routine transactions, including deposits, withdrawals, loan payments, and check cashing

Experience in building effective relationships through rapport, trust, diplomacy, and tact

Ability to embrace and support change initiatives in a dynamic and continuously evolving environment

Working knowledge of deposit and loan products, services, and operational procedures

Experience in customer service, preferably in banking or a financial institution

Available Monday - Saturday, hours based on business needs.

Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at View email address on click.appcast.io.

Job Category Branch Operations

Job Schedule Full time

Job Shift Shift Work

Targeted Salary Range $20.82 - $24.19 hourly

Navy Federal Credit Union

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Vacancy posted 2 days ago

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