Mortgage Servicing Professional / Customer Service

Mortgage Coordinator On-site (Not Remote)
Department: Mortgage Operations
Location: Wichita, KS (On-site)
Status: FT/Hourly
Jump start your career at Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities and Expectations Structure

# Mortgage Coordinator

Coordinator for the Quality Control Post-Closing process between the Bank and Quality Control vendor-liaison to pull report to send to vendor, pull report to send to vendor, pull files as requested and upload to vendor
Follow up on trailing documents-ensure that the Bank has all recorded documents and final title policies to send to investors and in house loans
Scan documents into Encompass

# Pull the Application/Disclosure report daily
Comply with regulation timelines for the delivery of disclosures to the customer
Monitor daily pipelines to ensure initial and re-disclosure packages are distributed to customers within regulated timeframes
Lock interest rate with secondary market lenders as submitted by loan officers through the Bank's pricing engine
Performs data entry for all mandatory loan sales and updates investor information (commitment number, investor loan number, delivery date, pricing, etc.)
Process In-House lock requests

• Sort documents in Encompass and Director
• Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements
• High School diploma or equivalent

• 2+ years mortgage experience
• Extensive knowledge of mortgage lending practices and regulations preferred
• Able to perform a variety of mortgage-related functions, while maintaining composure
• Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Health, Dental & Vision Insurance

• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• 401(K) Retirement Plan w/ Company Match
• Employee Stock Purchase Plan (ESPP)
• Retail Banking Benefits

Find your future at Equity Bank!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.