Technology Technical Communicator

Microsoft 365 Technical Writer/Communications SpecialistRemote work authorized, with occasional travel to customer facilities/company meetings as required.Full-Time.Vamonos IT, a leading provider of technology solutions and digital transformation services for organizations of all sizes, is seeking a talented and dynamic Microsoft 365 Technical Writer/Communications Specialist to join our growing team. This role is integral to the success of our projects and client engagement initiatives, ensuring clear, effective, and engaging communication that empowers both our staff and our clients to make the most of the Microsoft 365 platform.The Microsoft 365 Technical Writer/Communications Specialist will be responsible for producing a variety of high-quality technical and user documentation, training materials, and internal/external communications related to Microsoft 365 products and services. This individual will work closely with IT professionals, project managers, and product specialists to translate complex technical concepts into clear, concise, and accessible content for diverse audiences. ResponsibilitiesDevelop, write, and edit comprehensive documentation for Microsoft 365 applications including but not limited to SharePoint, Teams, Outlook, OneDrive, Power Platform, and Exchange Online.Create step-by-step guides, FAQs, release notes, training decks, and quick reference materials tailored to both technical and non-technical users.Design and implement communication strategies to inform and educate clients and employees about Microsoft 365 updates, new features, and best practices.Lead and facilitate virtual and in-person training sessions, webinars, and workshops to promote Microsoft 365 adoption and maximize user engagement.Work with marketing and sales teams to produce collateral and presentations that highlight the value proposition of Microsoft 365 solutions offered by Vamonos IT.Support onboarding processes for new clients and employees by providing clear and effective instructional materials.Monitor feedback from users to continuously improve documentation quality and relevance.Ensure all written materials adhere to Vamonos IT's branding guidelines, tone, and style standards.Stay current with Microsoft 365 developments, trends, and updates, proactively incorporating changes into documentation and communications initiatives.Support internal Vamonos IT initiatives and operations as needed.Engage/complete continuing education/certification processes as prescribed by customer and/or Vamonos IT.Required QualificationsBachelor's degree in Communications, Technical Writing, Information Technology, Computer Science, or a related field.Minimum of 3 years of experience in technical writing or communications roles, preferably within an IT or technology-focused environment.Strong working knowledge of Microsoft 365 suite, including practical experience with SharePoint, Teams, Outlook, and other core applications.Exceptional written and verbal communication skills in English, with a keen eye for detail and consistency.Experience in developing and facilitating training programs and workshops.Proficiency with documentation and collaboration tools such as Microsoft Word, PowerPoint, SharePoint, and Teams.Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.Preferred QualificationsProfessional certification in Microsoft 365, Technical Communication, or related area.Experience with graphic design and multimedia content creation to enhance visual appeal of documentation and presentations.Multilingual communication skills considered an asset.Demonstrates sound understanding of Microsoft 365 tools, configurations, and integration points; Collaboration: Works effectively with SMEs, project leads, trainers, sales, and marketing teams to deliver cohesive outcomes.Analytical Skills: Able to break down complex processes, identify gaps in understanding, and propose improvements in documentation and training.Initiative: Proactively seeks out opportunities to improve content, training delivery, and overall communications strategy.About Vamonos ITOur experienced team of technical Subject Matter Experts and Professional Project Managers deliver solutions to the toughest challenges in enterprise cloud computing and infrastructure management within the Homeland Security and Federal civilian landscape. Our Mission is to set the bar in service delivery excellence, providing professional services our customers cannot help but notice. Our core values of Exceptional Service, Accountability, Continual Improvement, and Opportunity for Growth drive our customers' success and include an inward focus on our team and interactions with each other.From our customer-facing teams to internal operations, we want to conduct business in a way all employees can proudly and confidently represent Vamonos IT.Paid Federal HolidaysHealth, Dental, and Vision insurance optionsSimple IRA with matchingRobust Paid Vacation PolicyContinuing Education AssistanceShort Term DisabilityLong Term DisabilityCompany provided life insuranceVeterans are encouraged to applyVamonos IT, LLC does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.