Head of Account Management (Remote)

Exceptional Hospitality Starts with You The location for this position is virtual/remote This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Manager, Account Management, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Account Management team, reporting to the Director, Account Management, you will support key accounts and properties within those accounts, executing Account Plans and targeting key YOY growth opportunities.

Define the opportunity management strategy for your accounts, identify ways to increase the quality and revenue value, and implement strategy with business vision, taking into account barriers and opportunities.

Assist with special projects, initiatives, and customer deliverables.

Work closely with a focused cross-functional team to ensure the client's day-to-day needs are met while identifying viable opportunities for critical initiatives crafted to improve operational and financial performance.

Aggregate client account-based growth data and evaluate areas of opportunity.

Five (5) years of professional work experience in customer facing roles

Proficiency in Microsoft Excel, (sorting and filtering data, using formulas, pivot tables)

Travel up to 25%

Experience in client facing Account Management roles

How We'll Help You Thrive

Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

Financial security for your future - Our retirement plans make it easier to save for what's next

Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Come for the job, stay for the career—and help us make every stay a little more magical. Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

#