Head of Operations Management (m/w/d)

The Supervisor is to assist the Manager in the overall performance of the warehouse and customer service operations. The Supervisor plans, organizes, help staff, directs, and controls the warehouse and customer service activities. The selection, training, and motivation of the workforce are key responsibilities. The Supervisor is accountable for achieving company objectives in regard to safe workplace, properly trained work force, labor cost efficiency, employee productivity, customer service, efficient storage, accuracy. Plan, direct, train and implement warehouse and customer service employees to meet productivity and service goals for each customer.

Supervises and coordinates activities of workers engaged in loading and unloading products from trucks and or performing any handling or value added function for our customer.

Operate in compliance with federal, state, and local statutes, OSHA requirements and Federal Labor law and requirements.

Develop and maintain a productive work team by hiring, training, motivating, apply sound communication, directing the work force in the most efficient way, praising, counseling, and discipline employees.

Utilize the performance evaluation system for recommending promotions, wage increases, and terminations. Must make sure that all equipment is in good working condition, properly maintained and all safety equipment is being used. Make sure that all employees are trained properly on the equipment and they are operating it correctly.

Must make sure that the building is being maintained properly and is kept as a food grade facility.

The security of the facility and integrity of customer products is mandatory.

Supervise customer service associates to assure the office and warehouse are working in unison to provide 100 percent customer satisfaction for all shipments and receipts.

Inventory accuracy must be maintained by product and location.

All Customer accounts must be given proper priority levels that allows for required level of operations, administrative support, appropriate contacts and response to special requests.

Four years distribution supervisory/management experience leading a staff of 10+ employees in operations of at least 60,000 sq. ft.

Experience with WMS, metric-driven operations, labor and resource management.

Pass written and obstacle course for fork truck certification.

The work element will be hot in the summer and cold in the winter - this position is not in a controlled environment. Medical

Dental

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Holidays

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility.