Triage Nurse - Full Time- Hospice

Job Title: RN Triage Specialist Job Location: Jackson, TN Job Type: Full Time (7 days on call and 7 days off)

We are looking for a Triage RN to join our Hospice team. Come make a difference in the Jackson area and surrounding communities!

At Beacon Hospice, our employees enjoy: Opportunities to build trusted relationships and connections while providing care to patients. About the Role The RN Triage Specialist provides afterhours clinical support for Hospice patients through timely telephone assessments and evidence-based nursing guidance. This role ensures urgent patient needs are addressed promptly, appropriate interventions are initiated, and field staff or providers are engaged when necessary. Key Responsibilities Telephone Triage & Clinical Assessment: Answer afterhours calls promptly and conduct thorough telephone assessments to determine patient needs. Provide immediate nursing guidance, comfort measures, and symptom management using approved clinical protocols. Determine urgency and expedite care appropriately to on call field staff, physicians, or emergency services.

Hospice Specific Support: Coordinate afterhours pronouncement procedures as required by agency policy and state regulations.

Care Coordination & Communication: Document all triage interactions clearly and accurately in the EMR in real time. Notify on call field staff and providers of urgent issues, new orders, or required interventions. Ensure effective handoff to daytime clinical staff to support continuity of care.

Crisis Management & Safety: Assess and respond to emergent situations including uncontrolled symptoms, respiratory distress, falls, caregiver crisis, or medication errors. Activate emergency services when patient safety is at risk.

Qualifications Required Active, unrestricted Registered Nurse (RN) license.

Minimum of 2–3 years of recent clinical experience in hospice, home health, emergency, ICU, or acute care.

Excellent verbal communication skills, particularly in telephone based care.

Preferred Prior experience in hospice triage.

Strong knowledge of hospice symptom management and end of life care.

Familiarity with structured triage protocols or triage software.

Skills and Competencies Advanced clinical assessment and nursing judgment.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. Just as a beacon provides light and direction, our caregivers bring clarity, encouragement, and skilled expertise to patients recovering from illness, surgery, managing chronic conditions, or navigating life's final chapters with dignity. Rooted in Tennessee's values of resilience, family, and community, we deliver more than care - we deliver life-changing service that helps patients regain independence, find strength, and experience peace where they feel most secure: at home.

No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

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