Head of quality control and Safety

ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of Integrity, Trust, Collaboration, and Innovation, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability.

Join ABC Companies as a Quality Control Supervisor and lead the team responsible for ensuring every new motorcoach meets our high standards before delivery to our customers. In this hands-on leadership role, you'll oversee inspections, coach repairs, quality assurance processes, and team performance while helping ensure every vehicle leaves our facility safe, reliable, and ready for service. If you're passionate about leadership, quality craftsmanship, and delivering an exceptional customer experience, this is an opportunity to make a lasting impact with an industry leader in commercial transportation.

At ABC Companies, we recognize that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

Medical Insurance

401(k) Retirement Plan

Company-Paid Short-Term Disability Insurance

Company-Paid Long-Term Disability Insurance

Company-Paid Basic Life & AD&D Insurance

Voluntary Term Life & AD&D Insurance

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Paid Holidays

Training and Professional Development Opportunities

Career Growth and Advancement Opportunities

Benefits eligibility and offerings are subject to plan terms and company policies.

The Quality Control Supervisor is responsible for leading and directing the New Coach Quality Control team to ensure every motorcoach is inspected, repaired, tested, and prepared in accordance with ABC Companies' quality standards. This role oversees inspection activities, coordinates workflow, verifies repair quality, and ensures coaches are completed on schedule while maintaining compliance with company policies and applicable regulatory requirements.

Working closely with the New Coach Operations Manager and cross-functional teams, the Quality Control Supervisor promotes a culture of quality, accountability, safety, and continuous improvement throughout the inspection process.

Leading a high-performing quality control team that consistently delivers coaches meeting ABC's quality standards.

Ensuring new coaches are inspected, repaired, and completed on schedule to exceed customer delivery expectations.

Maintaining exceptional quality, safety, and compliance throughout the inspection and repair process.

Building a culture of accountability, teamwork, and continuous improvement.

Partnering with Operations to proactively resolve issues and improve overall delivery performance.

Leadership & Team Management

Provide day-to-day leadership, direction, coaching, and support to the Quality Control team.

Establish priorities, assign work, and monitor progress to ensure inspection and repair activities remain on schedule.

Communicate daily with the New Coach Operations Manager regarding production status, quality concerns, and operational priorities.

Quality Control & Inspection

Oversee inspections of new motorcoaches using established quality control checklists and company standards.

Verify coaches meet all quality, safety, and operational requirements prior to customer delivery.

Perform and oversee road tests to validate repairs and overall vehicle performance.

Ensure inspection documentation is complete, accurate, and properly maintained.

Perform or assist with necessary repairs identified during inspections.

Create warranty claims and repair documentation as required.

Coordinate repair activities with technicians and other departments to resolve quality issues efficiently.

Operations & Compliance

Maintain production schedules to ensure coaches are completed on or ahead of customer delivery commitments.

Ensure compliance with OSHA, EPA, DOT, and all applicable federal, state, and local regulations.

Adhere to all ABC Companies policies, procedures, and safety standards.

Perform additional duties and special projects as assigned.

High school diploma or equivalent required; technical or vocational training in automotive, diesel, or commercial vehicle repair preferred.

Previous leadership or supervisory experience within the automotive, commercial vehicle, fleet maintenance, RV, or motorcoach industry required.

Strong understanding of commercial vehicle inspection, repair, and quality assurance processes.

Ability to read and interpret electrical and mechanical schematics.

Ability to obtain and maintain a Class B Commercial Driver's License (CDL) with Passenger endorsement and satisfy all applicable DOT requirements.

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Proficiency with Microsoft Office Suite and business software applications, including ERP systems.

Previous motorcoach or commercial bus industry experience preferred.

Quality assurance and inspection

Commercial vehicle diagnostics and repair

Reading and interpreting electrical and mechanical schematics

Production scheduling and workflow management

Strong organizational and planning skills

Microsoft Office Suite and ERP systems

Safety leadership and regulatory compliance

Ability to stand, walk, bend, kneel, crouch, climb, and work around commercial vehicles for extended periods.

Ability to safely enter and exit motorcoaches multiple times throughout the workday.

Ability to perform inspections indoors and outdoors in varying weather conditions.

Ability to operate computers, tablets, diagnostic equipment, and other business systems.

Ability to safely operate commercial vehicles during quality inspections and road tests.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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