Head of Facility Management

We’re committed to bringing passion and customer focus to the business. Facility Manager – North Phoenix, AZ

Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success! Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability.

We realize not only is providing a comprehensive benefits package important, but we also provide a generous 401k match with immediate vesting, free membership to Gympass which provides our employees a rich health and wellness benefit and competitive time off plan. Giving back and having fun is important to our team whether it be serving our communities or employee and customer events.

As part of our exciting growth, we are searching for a Facility Manager to join our Phoenix leadership team.

The Facility Manager coordinates and supervises the 24x7 operations of one or more buildings. The FM will oversee the day-to-day operations ensuring optimal performance, safety, and compliance standards are upheld. This role will be responsible for managing facility operations, maintaining equipment and systems, and ensuring a high level of service for multiple customers.

The ideal candidate will have a strong background in facility management within the data center industry and possess excellent leadership and communication skills. Lead and mentor a team of facility technicians and support staff, fostering a culture of collaboration, accountability, and continuous improvement.

Assist in the hiring, training, and management of operations personnel on site.

Leads the company culture via mentoring of operations personnel in career and personal development.

Oversee all aspects of facility operations to ensure the facility operates efficiently and effectively. Support the scheduling, development and execution for all preventive maintenance, contracted maintenance, and general maintenance.

Conduct regular safety inspections and manage emergency response procedures.

Maintain accurate records of facility operations, maintenance activities, and customer interactions. Provide regular reports to senior management on facility performance metrics.

Continuous evaluation of all building systems to ensure efficient operations.

Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.

Evaluate, assign, and monitor the maintenance, operations, and incident handling of critical facilities employees and contractors.

Serve as the primary point of contact for customers, addressing any concerns or issues promptly and maintaining strong relationships to enhance customer satisfaction.

Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.

Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility.

First responder in site escalation to emergency situations (i.e., fire, evacuation, equipment failure etc.) and customer concerns.

Ensure compliance with applicable codes, requisitions, government agencies and directives as relates to building operations.

Primary technical resource for building specifics in all facility & operational facets. Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.

This role will manage a team to include Lead Critical Facility Technicians, Critical Facility Technicians, and Facility Technicians (hiring oversight, time & attendance, performance, and scheduling).

Minimum five years of increased responsibility and oversight of building systems and critical facilities equipment.

Professional licenses are strongly preferred (electrical and mechanical licenses).

Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.

Ability to project manage effectively.

Ability to develop installation standards and project tracking/management documents.

Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.

Requires a high level of commitment to customer service, whether co-workers or clients.

Requires knowledge of all applicable rules, laws, codes, regulations, and ordinances in performing data/communications and MEP projects.

Ability to estimate cost of client installations and other assigned projects. Cost tracking for projects.

Knowledge of purchase order requests process and invoice tracking.

MSOffice applications. Excel, Outlook, Word, and PowerPoint.

Occasional travel may be required for training and/or to support other business-related requests.

Health Coverage: Medical, dental, and vision insurance

Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA’s offered for health and dependent care to increase tax savings.

Retirement Savings: 401(k) plan with company match

Paid Time Off and Holiday Pay

Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)

Voluntary life, critical illness, legal, and additional disability coverage

Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives.

The above is intended to describe the general content of and requirements for the performance of this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.

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