Head of Programme Management

RingCentral is looking for an HCM Program Manager to drive delivery of our Human Capital Management initiatives from new module rollouts to upgrades integrations and process improvements. Youll be the hands-on owner who keeps HR Payroll Finance IT and our HCM vendor aligned and moving and who makes sure what we launch actually gets adopted.
This is an in-house role. youll live with the platform and keep making it better. Director of HR Technology / HRIS Manager.
Drive end-to-end delivery of HCM initiatives including module implementations (Payroll Time & Attendance Benefits Talent Recruiting) upgrades and vendor releases
Build and maintain integrated plans across related workstreams tracking timelines dependencies risks and budget
Gather requirements from HR Payroll and business partners and translate them into clear scope configuration needs and success criteria
Partner day-to-day with the HCM vendor and implementation partner holding them to scope timelines and SOW commitments
Coordinate integrations with adjacent systems such as ERP/GL benefits carriers LMS ATS and identity management
Own testing and data migration execution including end-to-end parallel payroll and user acceptance testing
Lead change management training and communications so employees managers and HR teams adopt new processes
Plan and run cutovers and go-lives then manage hypercare and transition to ongoing support
Surface risks early escalate with options and contribute to the HCM roadmap based on what you learn after launch
5 years of project or program management experience

• Hands-on experience driving at least one full-cycle HCM implementation on a platform such as UKG ADP Dayforce Workday Oracle or SuccessFactors
• Working knowledge of core HR processes: hire-to-retire payroll time and attendance benefits and compensation
• Experience managing vendors and implementation partners against scope and SOW commitments
• Strong command of project management tools and methods (Smartsheet Jira MS Project or similar; Agile Waterfall or hybrid)
• Comfort handling sensitive employee data and working within privacy and compliance requirements
• PMP CSM or equivalent certification

Platform certification (e.g. Multi-state or international payroll experience
Background in change management (Prosci or similar)