IT SysAdmin

Position Description Provides technical expertise in the architecture, design, and implementation of server infrastructure and applications for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for the design, configuration, maintenance, and reliability of computer systems and servers.
Essential Duties and Responsibilities Participates in the evaluation, recommendation, and selection of server infrastructure, including consulting with end users.
Responsible for ensuring software is optimally licensed and within contracted guidelines.
Ensures system compliance with availability and performance standards.
Responsible for ensuring proper server design, installation, troubleshooting and hardware testing, ongoing maintenance of production and staging/QA environments and continuous monitoring and troubleshooting.
Responsible for the design and technical implementation and support of internal server and application products.
Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures.
Installs and upgrades servers and software, manages virtual servers, and integrates automation processes.
Performs day-to-day monitoring, maintenance, configuration, reliability, and installation of server, workstations, and virtualization.
Develops system benchmarking, monitoring plans, and procedures related to servers, applications, and various operating systems.
Provides detailed project status reporting as directed by leadership.
Work Setting This position is based out of the Phoenix office and works onsite. Minimum Qualifications Degree in Computer/Information Science, technical college or equivalent work experience preferred.
Current MCSE (Microsoft Certified Systems Engineer) Certification or VMWare Certified Professional preferred.
Knowledge of Microsoft operating systems including Windows Server 2019+, Windows 11, as well as Ubuntu Linux.
Extensive Microsoft O365 experience and Knowledge required.
Design level knowledge of Citrix, VMWare, Cohesity, VDI and AppV preferred.
Technical expertise in implementing and supporting highly complex Okta configurations.
Advanced SCCM (MECM) experience including operating system deployment (imaging), application deployment, software updates, scripting, cloud management gateway, queries, and reporting.
Working knowledge of virtual machine management in AWS and Azure.
Experience with Group Policy and PowerShell required.
Demonstrated strong knowledge of implementing best practices for IT operations, including expert knowledge of storage, data protection, and disaster recovery protocols.
Ability to speak and read English proficiently.
Ability to collaborate and work effectively in partnership with others.
Strong customer service orientation.
On call and afterhours support as needed.
Ability to obtain a Fingerprint Clearance Card.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Total Rewards Package 5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Sick and Vacation Paid Holidays
Mission Statement Empowering Individuals, Strengthening Families, and Building Stronger Communities.
Additional Information Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families.
hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.
org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at View phone number on click.appcast.io, option 5.

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