Remote Life Insurance Professional

We are seeking an experienced Patient Assistance Counselor III / Insurance Verification Specialist to support patients who are uninsured, underinsured, or facing high out-of-pocket prescription and medical expenses. In this role, you will work directly with patients and healthcare providers to determine eligibility for patient assistance programs, conduct insurance investigations, review application documentation, and provide status updates throughout the process.
This position is ideal for candidates who have extensive insurance verification experience, thrive in a call center environment, and are passionate about helping patients navigate healthcare and financial assistance programs.

5+ years of insurance verification experience (required)

• 5+ years of call center/customer support experience (required)
• High School Diploma or equivalent
• Strong knowledge of insurance benefits and eligibility verification
• Excellent communication and customer service skills
• Conduct insurance investigations and verify coverage information

Review and process patient assistance applications and supporting documentation
Assess patient financial information and determine eligibility
Communicate application status and outcomes to patients and healthcare providers
Deliver high-quality customer service while handling complex patient inquiries
Hours of operation: 7:00 AM – 7:00 PM CST
Assigned shifts based on business needs (employees do not select their shift)
Training schedule: 8:00 AM – 4:30 PM CST for approximately 6-10 weeks
No planned time off will be approved during the training period
Job Type & Location This is a Contract position based out of Chicago, IL.
available for this temporary role may include the following:

• Medical, dental & vision
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Employee Assistance Program
• Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Aug 17, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.