Airport Service Concierge

Airport Lounge Concierge (JFK) $24.00 per hour

Job Summary The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club, inside the John F. Kennedy International Airport. Upon arrival at the lounge the Concierge will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. Reading Comprehension Understanding written sentences and paragraphs in work related documents.

Writing Communicating effectively in writing as appropriate for the needs of the audience.

Primary Job Duties Interact with guests via premier clubroom/bar environment in a professional and pleasant manner.

The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received.

Communicate with guests over the phone and in person.

it may include providing information on the facilities and the services for booking.

Possess basic working knowledge of alcoholic beverages and food offerings

Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty

Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment

Be able to stand during entire scheduled shift

Ability to handle the stress of a face-paced work shift up to ten (10) hours

Able to work rotating shifts including weekends and holidays

Must be able to pass and obtain security background check and clearance to work in airport environment

Benefits: Medical Insurance (Health, Dental, Vision)

Disability Insurance

Employee Assistance Program (EAP)

Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

About The Company Hyde Park Hospitality (HPH) is a youngbut dynamic and fast-growingcompany built on deep roots in the food business. We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply.