IT SysAdmin

Requires an active TS/SCI Security Clearance with the ability to obtain a CI Poly****
We are seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of a Federal Intelligence Agency contract. In addition to receiving a competitive salary and generous health and personal benefits, the IT Engineer will enhance their skill set among a talented and technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise environment. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.
System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical:
Troubleshooting application functionality, crash and performance Investigate user performance and work with external teams to improve user experience
Assist customers with Tier 2 incident resolution for Linux and windows applications.
Provide remote end user desktop support Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
Responds to escalated service desk/team requests.
Willingness to provide initial triage, response, and notifications for incidents Participates in special projects as required.

Bachelor's degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.

• Cisco Certified Network Associate (CCNA)-Security.
• In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.

Active Directory Administration DNS, DHCP, DFS, LDAP Windows 10, Server 2012, Server 2016
Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer Linux Operating system Understanding of ServiceNow, NETS or other ticketing processes ITIL v3 or higher

Microsoft System Center Configuration Manager PowerShell Virtualization Environments (VMware, Citrix) Profile management utilizing the VMware User Experience Management (UEM) toolset Microsoft Exchange Telephone/Video support Networking Familiarity with site specific customer and mission

We partner with our customers to help them overcome challenges in every corner of technology and defense-including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.

• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• Training and Development Opportunities
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.

If you are not an immediate fit, we will also keep your resume in our database for future opportunities.