Remote Healthcare Administrative Professional

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Administrative Assistant II

Administrative Asst II

Office and Administrative Support

Shift:

Additional Shift:

Telework:

Not Eligible for Telework

Travel:

Regular/Temporary:

Full Time/Part Time:

Full time

Facility Location:

Big Spring State Hospital

1901 N HIGHWAY 87

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Administrative Assistant II - Information Management performs administrative and office support for the Information Management Department. Administrative Assistant II reports to the Director of Information Management. The Administrative Assistant provides professional, efficient, and effective support to the department; establishes and maintains department records and inventory; coordinates assigned projects; Responsibilities of the Administrative Assistant include: Use of standard office software to produce and maintain documents, correspondence, spreadsheets and databases; with the management of shared Information Resources (hardware and software) used by the hospital; Facilitates new hire orientation by reviewing all onboarding documents to ensure forms are completed accurately with the employe’s information and the generating of requests for obtaining access to all automation software used within the agency; Obtains information needed for Data line request assist with desktoplaptop setups, desktoplaptop transfers, and support of computer peripherals.

Other duties as assigned include actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Facilitates new hire orientation by reviewing all onboarding documents to ensure forms are completed accurately with the employe’s information

Manages the administrative functions and services for the information management department.

Maintains periodic review (audit) of user Local Area Network (LAN) access.

Provides group and individual user assistance on an as needed basis to resolve specific user problems.

Provides desktop support for staff using computer software. Assists in registering users in the electronic medical record (EMR) system.

Provides essential information in the use of Client Record System (CWS User roles) and Local Area Network account.

Assigns IDs, passwords and helps to reset passwords for the facilities electronic medical record (EMR) system.

Assists with the management of shared Information Resources (hardware and software) used by the hospital.

Assist in the management and inventory of facility issued cellular devices to include phones and MiFi devices.

Assists users with submitting and tracking trouble ticket requests for new computer data lines activations and computer transfers.

Assist employees, students, and volunteers with LAN Access requests form for computer access/change request for existing accounts.

Maintain and manage technical files, records, and databases according to Texas State Records Retention Schedule (RRS).

Assist in the management and inventory of the facility depot for laptops/desktops, and Computer peripherals.

Performs general office duties such as filing, answering, and routing phone calls, routing mail, and ordering and maintaining office supplies. Maintains inventory by checking stock to determine inventory level, anticipating needed supplies.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge of office practices and administrative procedures.

Skill in use of personal computers and software applications in a windows environment (Word, Excel, PowerPoint, Access, Outlook).

Ability to handle and safeguard sensitive and confidential information.

Ability to work independently and to exercise judgment in making administrative and technical decisions.

Ability to develop/implement administrative procedures and to evaluate their effectiveness; and to interpret complex rules, regulations, policies and procedures.

Registrations, Licensure Requirements or Certifications:

One year experience in administrative support work, preferred.

Experience in MS Office Suite.

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco and Terrell Center for Youth applicants must be 21 years of age.

The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. Active Duty, Military, Reservists, Guardsmen, and Veterans

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Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at . Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.