Loan Originator/Processor

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company‑provided short‑term disability, an employee assistance program, and a wellness program.

Join The Potempa Team, powered by CrossCountry Mortgage, known for quality products and exceptional service. We offer a wide range of financing options, including conventional, FHA, VA, USDA, jumbo, portfolio, and construction loans. Our advanced technology streamlines the home loan process, helping clients achieve their financing goals more efficiently.

Position Overview The Loan Officer is responsible for maintaining an NMLS license required under the S.A.Act of 2008, originating and processing real estate mortgage loans in accordance with CrossCountry Mortgage, LLC ("CCM") processes and product guidelines. CCM provides pre‑qualified applications, scheduled appointments, and live transfer purchase leads - ensuring a seamless, high‑conversion workflow. This streamlined support allows our originators to focus on what they do best: building relationships and closing loans.

Analyze potential loan markets and develop referral networks to locate prospects for loans.

Market CCM products to individuals and firms, promoting CCM services that may meet customers’ needs.

Meet with applicants to obtain information for loan applications and answer questions about the process.

Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.

Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Generate complete loan applications with corresponding documentation.

Improve loan applications and documentation by informing the applicant of additional requirements.

Help customers by answering questions and responding to requests.

Handle customer complaints and take appropriate action to resolve them.

Confer with processing and underwriting to aid in resolving mortgage application problems.

Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead‑generating activities.

Mortgage coaching available.

Experience with retail product philosophy, policy, underwriting, procedures, documentation and systems.

Knowledge of all mortgage products and programs.

Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.

Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career.

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. Our growth is creating great opportunities! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. J-18808-Ljbffr CCM CrossCountry Mortgage, LLC