Now Hiring Key Holder

Key Holder

We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!

Key Holders are responsible for opening and closing a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.

Ensure company/store policies and procedures are communicated in a timely manner and adhered to accordingly

• Partnering with store management help to train employees to maintain and update plan-o-grams throughout the store
• Assist in the training and development of peers
• Responsible for counting money and making bank deposits while manager on duty
• Protect company assets by following all loss prevention procedures; Address all safety concerns immediately
• Report all incidents and accidents immediately and complete online report form
• Ensure all receiving is completed in compliance with company procedures to maintain an accurate inventory
• Responsible for opening and closing the store and securing all store assets
• Every Customer, Every Time) process with EVERY customer interaction
• Be "customer ready" whenever you are on the stage/sales floor
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, screen repair, and keys
• Follow and enforce all policies in the company handbook
• Bi-lingual (Preferred)

Frequent - To pick up cartons at floor level

• up to 500 repetitions per hour to a height of 4 feet (top of register); Frequent - Must be able to use at least one hand to operate register and complete paperwork.