Head of Operations **URGENT**

Operations Dispatching Manager- Kansas City Job Description Job Alerts Link Operations Dispatching Manager- Kansas City

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The Operations Dispatching Manager role at Canadian Pacific Kansas City offers an outstanding chance to work in transportation and shipping operations. This position is crucial for ensuring smooth and safe train movement, contributing to the flow of goods and services.

POSITION ACCOUNTABILITIES:

Dispatch train and engineering movements on the railroad in a safe and efficient manner

Issue necessary track authorities to safely move trains across the railroad, ensuring detailed execution

Provide track authorities for the protection of engineering personnel, maintaining strict safety standards

Record information as required by the railroad and federal government, ensuring compliance and accuracy

Inform the Director of Dispatching about overall operations of trains and any delays, enabling a timely resolution

Issue necessary Track Bulletins to protect trains and engineering personnel

Ensure the timely movement of cars when billed, reporting any delayed car movement to the Director Dispatching for immediate action

Assist in investigations of train accidents and personal injuries when required, showcasing a dedication to safety and accountability

Align with all rules, office procedures, and Transportation Health and Safety Plan requirements, encouraging a culture of safety and compliance

Communicate proficiently with individuals at all levels of the organization, ensuring effective and clear collaboration

POSITION REQUIREMENTS:

High school diploma or general equivalency

1 year of experience in Transportation or Train Operations preferred

Comprehensive understanding of General Code of Operating Rules, Timetables, Operations Supervisor Manuals, and Notices, demonstrated by passing required exams

Previous Train Dispatcher or comparable experience preferred

Ability to become familiar with train operations and associated rules, demonstrating a keen understanding of the transportation sector

Capability to form a good understanding of the physical characteristics of the railroad

Consistent record to analyze rapidly and make quick, sound decisions in fast-paced situations

Computer literacy with the ability to master computerized train control applications

Willingness to work shifts as assigned, including nights, weekends, and holidays, showing flexibility and dedication

Strong communication skills for clear and effective interactions

color vision required for accurate signal and track management

WHAT CPKC HAS TO OFFER:

Flexible and competitive benefits package

Competitive company pension and/or retirement plans

Employee share purchase plan

Performance incentive plan

Annual fitness subsidy

Part-time studies program

PRE-EMPLOYMENT REQUIREMENTS:

Medical and Drug Testing This is a safety critical position and a successful pre-employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required.

Background Investigation

Criminal history check

Education verification

Professional references

Department of Transportation Background Check 40.25 Form

Social Security Number verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

MANAGEMENT CONDUCTOR PROGRAM

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

Department: Network Operations

Job Type: Full-Time

Position Type: Non-Union

Location: Kansas City, Missouri

Country: United States

% of Travel: 0-10%

# of Positions: 3

Job Grade: 4

Job Available to: Internal & External

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To Learn More About:

Conductors/Operations

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