Shift- MODS

Job Description Manager on Duty (MOD) role is a crucial supervisory position that supports the General Manager (GM) in the shift-to-shift operations of the venue. The MOD is responsible for taking charge of the venue in the GM's absence, managing day-to-day activities, which includes everything from front-desk duties and guest relations to staffing, training, maintenance, and maintaining brand standards. Work on site with the venue GM to assist with day-to-day venue operations.

Manage and take responsibility for the venue in the absence of the GM.

Work closely with venue staff to maintain corporate brand and operations standards.

Organize and manage venue inventories.

Manage guest relations and guest experience.

Assist with guest review collection and responses.

Help plan and manage staff work schedules, including calling-in, calling-out, and finding replacements for staff members.

Assist with staff training and development.

*MOD takes part in tip pool with average monthly tip between $100 - $1,000 depending on performance

The first 30 days in your new role as MOD will be considered a probationary period. nCompany Description Escapology is a premium escape-room entertainment company offering immersive, story-driven adventures for families, friends, corporate teams, and private groups. Escapology is a premium escape-room entertainment company offering immersive, story-driven adventures for families, friends, corporate teams, and private groups.