Showroom Sales - Showroom Salesperson

Sales Associate

At Five Below our growth is a result of the people who embrace our purpose: We're looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register.

Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.

Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.

Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.

Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.

Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.

Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

At least 16 years old

Available to work a flexible schedule

Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)

Good communicator with the ability to engage with customers

Able to handle customer interactions and potential issues/concerns courteously and professionally

Ability to learn procedural knowledge acquired through on-the-job training

Frequently operate cash register

Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet

Frequently ascend/descend ladders in order to retrieve and put away stock

Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor

Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.

Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)

Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

Five Below