FULL-TIME ADMINISTRATIVE PROFESSIONAL

Onsite Administrative Assistant

The Meridian Community Association in Queen Creek is the homeowner's association (HOA) that oversees the Meridian master-planned community, a large residential neighborhood designed around an active, family-friendly lifestyle. The Meridian community itself features extensive open space, interconnected parks, walking/biking trails, a community pool, splash pad, and other outdoor amenities that promote a social, outdoor-oriented environment. The Meridian Community Association is seeking an Onsite Administrative Assistant who will be responsible for providing all assistance to the Onsite Community Manager and residents at an on-site property which includes daily customer service to homeowners, HOA board members and other on-site staff.

Position Responsibilities:

Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&R's), provides administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.

Develops a working relationship with community board members and homeowners.

Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members and residents.

Provide traditional office support by maintaining calendars and appointments, composing correspondence, and creating/maintaining database information.

Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.

Assists with community inspections of common areas according to AAM's management contract.

Work with vendors to provide direction and collect bids per the manager.

Perform various general accounting duties, including some A/P, A/R, coding of invoices and billing.

Maintains accurate and current association records.

Performs other duties as directed by management staff.

Knowledge, Skills, and Abilities:

Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented.

Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.

Exceptional organization and tracking skills.

Ability to function efficiently in a fast-paced, demanding environment.

Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet, and e-mail systems.

Ability to interact and work positively and effectively with homeowners and staff at all levels.

Advanced communication skills both verbal and written.

Superior customer service skills and phone etiquette.

Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

Primarily sitting at workstation utilizing a computer in an office setting.

Walking/driving through community to assist in the inspection of common areas.

Helping to set up/break down for events and/or meetings as needed.

Qualifications

Education

Required

High School or better.

Experience

Required

3 years:

Full time, paid, professional experience working in an administrative role supporting management within a fast-faced, high-volume office/customer service environment. Valid Driver's License.

Preferred

2 years:

Full time, paid, professional experience working in an administrative support role within an HOA/Property Management organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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