Field Service Engineering

Field Service EngineerAlbuquerque, New Mexico, United States Job Openings Field Service EngineerRole: Field Service Engineer (NIGHTS)Location: Albuquerque, NM100% On-SiteHourly Range: $32.00 - $40.00 + Night Differential PayRelocation: YesType: Full-Time/Non-Exempt/BenefitsShifts: Nights (7pm - 7am)- Compressed Work WeekOverview:This position entails the installation, service, troubleshooting, and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. Capable of implementing detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures, and process-related operations. Provides onsite technical support for developing and implementing equipment and process applications. Trains customers and other Field Service Engineers on specific product lines.Requirements:Associate's Degree or Bachelor's Degree in a related engineering field or 4+ years of experience installing/repairing semiconductor/electronic production equipment or any of the combined.Experience diagnoses sources of hardware or process problems on equipment, facilities, or wafers.Hands-on skills and knowledge in mechanics and electronicsAbility to use hand tools, and meters, and read/interpret electrical and mechanical drawings and schematics.Previous semiconductor experience is preferred.Knowledge of statistical process control & quality improvement process methods and terminology.Proven ability to maintain and perform repairs on company demo cleanroom equipment.Assists customers and other personnel in identifying and repairing equipment-related process problems.Performs onsite preventative maintenance, cleans equipment as required, and verifies the operational quality of equipment.Performs start-up, warranty, paid service, and service contract activities. Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime.Keeps equipment running properly and efficiently to enhance customer satisfaction.Handles equipment and customer situations while informing Management of developments in a timely basis.Prepares and conducts local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, and group settings. Communicates professionally by email and telephone, as needed.Initiates purchase orders for parts and services.Maintains and performs repairs on company demo cleanroom equipment.Keeps informed and trained on the company's most current systems, methods, and procedures, including site safety.If you meet the above requirements and feel confident in your ability to perform these tasks, please apply online or submit your resume.