Salesperson - Full-Time Retail

Retail Associate

Danville Store - Danville, IL

Salary Range $15.00 Hourly Position Type Full Time Education Level None Travel Percentage None Category Retail

Our Diversity Statement: LLGI recognizes our employees' differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to work with integrity and a positive attitude at all times.

Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor's door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands.

The Retail Associate will be trained to perform any of the following duties and may be assigned to any store function at any given time.

Provide excellent service to customers and donors

Performs all register transactions accurately

Maintain cash register stock level according to standards

Follow general housekeeping standards

Understand and achieve quotas to meet sales goals

Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems

Merchandise sales floor when needed

Recovering to maintain sales floor product levels and to keep the store cleaned and organized

Perform janitorial and housekeeping duties as needed

Maintain sales floor stock level

Ensure product is properly merchandised (Sized) and categorized

Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems

Perform recovery to maintain sales floor product levels and to keep the store cleaned and organized

Check, accept, unload and process donations from the customer

Unload and load trailers and straight trucks according to standards

Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the staging area

Transport stock to and from workstations

Transport stock to and from workstations, donor doors, and staging areas

Assist processors in swapping full equipment with empty ones to expedite operations

Help price furniture and keep them going from door directly to sales floor

Assist in cutting cardboard and filling the cardboard gaylords

Understands and follows LLGI policies and procedures.

Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality Demonstrates professionalism, integrity and ethical behavior

Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters Conveys information clearly through verbal communication

Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization.

Understands and follows LLGI policies and procedures.

Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high

operate cash registers and tagging guns Stand for long periods throughout the day

The ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, and placing housewares on shelves and racks

Demonstrate visual acuity to evaluate donated items for quality

The ability to identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluids and/or urine.

Work in a light industrial/warehouse environment with exposure to heat and cold

Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair

Cash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts, wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basic retail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages, material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, forklifts, stackers (if applicable)

LLGI Staff Volunteers/Community Service Workers Vendors/Suppliers General Public Donors/Customers Service Participants