Head of Operations & Business Management

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.
‎ You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. Your typical shift will be Monday - Friday, 8:00 am - 5:00 pm. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly.
Ensure new hires are thoroughly trained, and ongoing training is provided to all employees to ensure their continued success
Oversee associates, manage work schedules, and ensure attendance is accurately recorded
Maintain employee awareness and compliance with QSHE (Quality, Safety & Health, Environment)
Provide reporting and take part in weekly and monthly business reviews
Analyze process improvements and rollout of the agreed next steps
Bachelor's degree in Supply Chain Management or related field, or equivalent combination of education and experience
5+ years of warehousing experience
1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement
Knowledge of various production and quality systems
Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $95,000 and $100,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.