Head of Market Management

Director Of Operations
The Market Director is a key operational leader responsible for the performance of a geographic network of BHG treatment centers. This role directly leads and develops Program Directors and, through those leaders, is accountable for the operational, clinical, financial, and team performance of each treatment center within the market.
This is an opportunity for an experienced multi-site healthcare leader who enjoys developing people, improving performance, solving complex operational challenges, and expanding access to high-quality patient care.
The Market Director is accountable for building a high-performing market that delivers exceptional patient care, operational excellence, strong leadership, and sustainable growth. The Market Director will also perform duties within the scope of their license or certification when applicable, as outlined in an addendum to this job description.
As Market Director, you will:

Deliver strong operational execution and financial performance.
Maintain regulatory excellence and operational integrity.
Drive sustainable growth through referrals and community engagement.
Mentor, coach, and develop high-performing Program Directors and other market leaders.
Regulatory readiness.
Identify and remove barriers impacting treatment center performance.
Use performance data to identify opportunities and drive meaningful improvement.
Support clinical quality initiatives.
Regulatory Compliance & Risk Management

Maintain a strong culture of regulatory compliance and operational integrity.
Ensure treatment centers are prepared for DEA, accreditation, and other regulatory inspections.
Reinforce adherence to policies, procedures, and regulatory requirements.
Identify and minimize operational and compliance risks.
Partner closely with Clinical and Regulatory leadership.
Maintain a strong, visible presence in the field.
Improved clinical quality and patient outcomes.
Improved operational and financial performance.
Helped position BHG as the nation's leading provider of outpatient opioid treatment.
Bachelor's degree in a relevant field.
Demonstrated success leading multi-site healthcare operations through transformational change and organizational growth.
Experience managing treatment or healthcare services across economically and culturally diverse communities.
Strong financial and P&L acumen.
Ability to establish and maintain positive relationships within treatment centers and across the broader organization and community.
BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.