Senior network support / technical support

Introduction

Intrepid Solutions is currently supporting the National Air & Space Intelligence Center (NASIC) providing IT support services across multiple contract task orders. This is a new multi‑year contract. The program supports diverse needs providing employees many opportunities for career development, growth and advancement.

Responsibilities

Follow all EIA/TIA Industry Standards, Air Force Standards, Wright‑Patterson, and AFB Base Facility Standards, Tempest Regulations, and NASIC policies, processes and procedures.

Secure all network devices following DoD guidance, IC guidance, and DISA STIGs.

Provide network design, maintenance, and support in coordination with requests from the Network Service Owner.

Work with the Network Team Lead and the Network Service Owner to schedule all network changes.

Install routers, switches, firewalls and other networking devices, label in accordance with NASIC guidance and remove unused and/or abandoned network equipment.

Maintain architectural network diagrams and document all installations/changes in accordance with NASIC guidance.

Monitor critical NASIC IT infrastructure (e.g., networks, servers, storage, power, and cooling) and manage monitoring system software and hardware as requested by the government.

Install networking equipment that is OEM Certified.

Document facility work being performed using the NASIC Service and Incident systems.

Request system (i.e., Microsoft System Center Service Manager).

Document network changes according to applicable standards and processes.

Provide input to Daily Logs, Weekly Activity Reports, and Monthly Reports on all network tasks performed, man hours used and parts used.

Maintain Communications Equipment Rooms to ensure all standards are followed.

Perform hardware configurations/installations in accordance with applicable standards.

Install, configure, and manage virtual networks in the data center.

Manage software‑defined networks in the data center.

Troubleshoot network issues.

Identify cabling issues/breaks.

Re‑terminate fiber optics and Cat5/Cat6 cabling.

Repair and maintain network equipment.

Provide monthly functional area reports summarizing work accomplished, work planned in next month and important issues occurring during the month.

Operating Hours and Expectations

This position requires onsite presence at Wright Patterson AFB.

Travel

Position does not require travel.

Qualifications

Clearance: Active Top Secret/SCI. TS/SCI required upon application for initial consideration.

Education

High school diploma or equivalent (desired).

Certifications

DoD 8140/8570 IAT Level II (CompTIA Security+) certification (required).

Cisco Certified Network Associate certification or equivalent (desired).

Required Skills and Experience

Five to seven years of recent and relevant Network Administration experience.

Hands‑on experience providing network support to NIPRNet, Cornerstone‑Secret, StoneGhost, Cornerstone‑Top Secret, and NORMALLAW as well as various networks and data circuits.

Ability to provide network security administration for all NASIC networks that have security appliances deployed including firewalls, VPNs, TACLANE, routers, ACLs.

Physical Requirements

Mobility to work in a typical office setting and use standard office equipment; dexterity to install and terminate cables; ability to climb ladders; stamina to sit for extended periods of time; strength to lift and carry up to 50 pounds; vision to read printed materials and a computer screen; hearing and speech to communicate over the telephone and radio systems.

Benefits

401(k) with company matching

Dental insurance

Medical insurance

Health Savings Account option

Flexible Spending

Vision insurance

Life and Disability Insurance

Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)

Paid Time Off

Holiday pay

Job Type and Pay Range

Full‑time (onsite)

Pay Range: $85,000.00 – $105,000.00 per year

Equal Opportunity Statement

Intrepid Solutions, a CIS Secure company, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

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