Systems Engineering Analysis, Senior

Responsibilities

Plan, oversee, and execute installation, programming, testing, and maintenance of AV/VTC systems across NIPR, SIPR, and JWICS networks. Lead VTC support team maintaining AV/VTC hardware, software, and peripherals (CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels).

Program and configure Extron, Crestron, AMX, and BIAMP systems; perform rack‑level configuration, testing, troubleshooting, and validation; provide oversight of daily AV/VTC operations.

Lead troubleshooting of escalated issues and perform root cause analysis; recommend new technologies and modernization strategies; collaborate with project managers and engineering teams.

Provide system updates for outages and evolving requirements; maintain technical documentation and ensure DoD/DISA compliance; interface with government leadership and vendors.

Mentor junior personnel and provide technical guidance; support SOP and security documentation development.

Maintain awareness of emerging AV/VTC technologies and DoD network standards to ensure mission‑aligned, compliant, and modern solutions across all supported programs.

Required Qualifications

Active DoD Top‑Secret clearance with SCI eligibility required.

Active CompTIA Security+.

Active Crestron or Extron certifications (CCP, EAP, Control Professional, etc.) preferred.

Bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field.

Minimum 10 years of AV/VTC engineering and installation experience.

Experience with Crestron, Extron, AMX programming and DSP audio systems; experience supporting NIPRNET, SIPRNET, JWICS, GWAN, and GOLD networks.

Knowledge of DoD Cyber Workforce Framework (Work Role 411); strong troubleshooting and customer service skills.

Desired Certifications

Python 3.x and Thinklogical Technology 300 (desired).

Work Environment and Physical Demands

Location: Colorado Springs, CO

Type of environment: Office

Noise level: Low

Work schedule: Day Shift; Core hours 6:00 am - 6:00 pm. Nights, weekends and holidays may be required to meet customer and contract needs.

Amount of travel: Contractor may be required to travel within CONUS.

Work Authorization/Security Clearance

US citizenship.

Clearance requirement: Active DoD Top Secret Clearance level with SCI eligibility.

Wage Information
Target salary range: $98,000.00 - $130,000.00. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.

Equal Employment Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

#J-18808-Ljbffr TekSynap