Human Resources Rep - Recruitment

Human Resources Assistant Reports To: Director of Human Resources
Works Closely With: District Managers, General Managers, Payroll, and Operations Leadership

The Human Resources Assistant provides administrative and operational support for the HR department across eight Jimmy John's franchise locations. This role is responsible for supporting the full employee lifecycle, including recruitment, onboarding, employee records management, compliance, payroll support, and employee engagement. The HR Assistant serves as a trusted resource for managers and team members while helping ensure consistent HR practices and compliance throughout the organization.
The ideal candidate is highly organized, detail-oriented, able to manage multiple priorities, and passionate about delivering exceptional internal customer service in a fast-paced, multi-unit restaurant environment.
Recruitment & Staffing
Coordinate recruiting efforts for hourly and management positions across eight franchise locations.
Post job openings on recruiting platforms and maintain active job advertisements.
Screen applicants, schedule interviews, and communicate with candidates throughout the hiring process.
Coordinate hiring events and recruiting initiatives with District Managers and General Managers.
Monitor staffing levels and assist leadership with recruiting strategies to meet hiring goals.
Coordinate and facilitate the onboarding process for all new hires.
Ensure completion of new hire paperwork, I-9 verification, and employment documentation.
Maintain accurate and confidential employee personnel files.
Track required training and onboarding completion.
HR Operations
Serve as the primary point of contact for routine employee HR questions.
Assist with payroll preparation by reviewing employee information, timekeeping, and documentation.
Generate HR reports, maintain databases, and ensure data accuracy within HRIS and payroll systems.
Assist with maintaining employee handbooks, policies, and HR forms.
Ensure compliance with federal, state, and local employment laws.
Assist with unemployment claims, workers' compensation reporting, and employment verifications.
Promote consistent application of company policies across all locations.
Employee Relations & Engagement
Support employee recognition and engagement initiatives.
Assist with performance review administration and documentation.
Coordinate employee communications, training sessions, and company events.
Partner with the Director of HR and District Managers to foster a positive workplace culture.
Escalate sensitive employee relations matters to the Director of HR as appropriate.
Administrative Support
Manage HR calendars, meetings, and training schedules.
Prepare reports, presentations, and HR metrics for leadership.
Order onboarding materials and office supplies.
Support special HR projects and organizational initiatives.
Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• 1–3 years of human resources, recruiting, or administrative experience.
• Restaurant, hospitality, retail, or multi-unit experience preferred.
• Working knowledge of employment laws and HR best practices.
• Experience with HRIS, payroll, and applicant tracking systems preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong organizational skills with the ability to manage multiple priorities.
• Time management and prioritization

Customer service mindset
Ability to sit, stand, and use a computer for extended periods.
Ability to travel between franchise locations as needed.
Professional development and career growth opportunities

Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day.