Auditor needed ASAP

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers and helps them unlock their full potential and increase customer satisfaction. We focus on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition to help our dealers differentiate themselves from the competition and maximize their strengths.

Conduct warranty audits at dealerships located throughout the United States.

Conduct warranty dashboard reviews via phone or in person with dealership fixed operations team, including management and if applicable Region personnel.

Prepare for audit action: review dealership Warranty Dashboard reports for performance and history, draft and distribute announcement letter to dealers and Region personnel.

Review and identify repair orders with potential repairs for disallowance that do not comply with Ford Motor Company policy and present findings to dealership and Region personnel.

Comply with individual State's warranty audit legislative requirements where audit action will occur.

Maintain contact with FCSD Regional Personnel during audits to ensure communication and participation.

Submit audit paperwork/file and expense reports in a timely manner after audit has been completed.

Collaborate with other departments upon discoveries that may warranty policy changes or enhance processes and procedures.

Participate in Global Warranty Operations meetings and/or events.

Bachelors Degree.

Thorough knowledge of automotive fixed operations.

Able to travel between regions and throughout the US

Strong computer skills (ie, Word, PDF, etc.).

Ability to work with minimal supervision and maintain travel schedule.

Familiar with the Warranty & Policy Manual.

Ability to navigate the Warranty Dashboard, Professional Technician Society (PTS) Website and One Warranty Solution (OWS).

Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call View phone number on click.appcast.io.

This position is remote.

• LI-Remote