PTA - Physical Therapy

We are looking to hire a Physical Therapy Aide/Receptionist!

As a Physical Therapy Aide/Receptionist you will be responsible for scheduling of patients in their respective work areas, assisting with determining staffing needs to provide adequate patient care, verifying and completing insurance requirements, admitting patients, and communicating with patients and other health professionals to obtain needed information.

Part time

Shift

Rotating Shift

PRN (0.0 FTE); Hours and shift will vary

Works 8-9 hour days Monday through Friday, with 1 day off per pay period

Must be able to give clear instructions and work with minimal direct supervision.

Must be able to plan day-to-day activities and to work with minimal direct supervision.

Must be competent in providing clinical care to the patient population described in the department’s description of services section of the policy manual.

Must be able to perform basic clerical duties including filing, phone and record keeping.

Demonstrates and promotes customer satisfaction.

Communicates with patient by phone and in person to gather required information to accurately schedule the patient

Communicates with healthcare providers to gather needed information for treatment of the patient (prescriptions, office notes, multi-disciplinary plans)

Communicates and is first contact for patients and staff about therapy services and programming

Uses computer for scheduling programs, registrations, use of word and excel, and EMR.

Proficient with phone, fax, scanning

High school diploma required

Office and computer experience required

Experience in a health care setting preferred

Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 5 years thereafter.

Possesses excellent computer skills and ability to learn multiple computer programs that may include: Mercy admitting and billing programs, electronic medical records, insurance websites, and Microsoft office.

Possesses excellent communication skills in person and on the phone and deals frequently with protected health information. Must be able to communicate with customers experiencing pain, high stress, or dissatisfaction in a calm manner. Communicates clearly and effectively with other members of the healthcare team.

Understands relevant healthcare topics related to patient's delivery of care and paperwork and is able to provide basic education to patients

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

Ministry/Facility Information

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times - the nation’s most prestigious award for nursing excellence.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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