Salesperson - Full-Time Retail

Retail Sales Associate - Woburn, MA

At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essential role in creating positive customer experiences while supporting daily operations.

Schedule: We have a great flexible schedule within the hours of Monday-Friday from 8AM-6PM, Saturdays 9AM-6PM, and Sundays from 10am-5pm. Full-time and part time positions available.

Benefits: Not only do we offer flexible work schedules, but we also offer a variety of benefits that include medical, dental, 401(k) with match, PTO, holiday pay, exceptional training in device repair, and bonuses based on monthly sales performance.

General Function

Provide customers total solutions to their battery, bulb, and services problems while doing so in a courteous, professional and helpful manner.

Essential Responsibilities

Customer Service / Sales

Greet customers, determine needs and answer questions

Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals

Ask questions to identify potential commercial customers

Operate computer/cash register to complete sales transactions with accuracy

Answer phones, ensuring messages are relayed

Watch for loss prevention issues and advise management of any unusual activities

Demonstrate a customer-first mentality

Technical

Install batteries, perform tests and tech work

Able to rebuild cordless drill batteries and other battery packs as needed

Repair cell phones, tablets, light fixtures and other devices as needed

Replace screens, batteries and other components on smartphones and tablets

Cut keys and reprogram key fob remotes

Merchandising / Inventory

Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager

Rotate and stock inventory

Load, unload, and deliver or arrange delivery of product to customers or via third party delivery companies

Organize daily recovery of displays to achieve full store appearance

Maintain retail shelf label pricing

Build displays; setting up & taking down shelves and fixtures

Prepare store for daily opening and closing including counting and reconciling register drawers

Maintain physical facility safety and appearance including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanliness

Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

H.S. diploma/equivalent and 6 months prior work experience preferred

Must have technical aptitude and have the ability to work small parts and tools

Ability to make minor decisions and use some judgment within standardized procedures

Good listening and verbal communication skills with a customer focus; general knowledge of customer service policies/procedures

Must possess and use organizational and analytical problem solving skills

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear and lift up to 50 pounds; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds.

The position requires the employee to regularly use electrical cables, simple hand tools, a magnifying glass, automotive and electronic testing equipment, as well as regular use of a phone, fax, computer, and printer/copier.

While performing the responsibilities of this position, the employee will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and the risk of electrical shock.

Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes.

Batteries Plus