Head of Market Management

Position: Full-Time
Shift :
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Building on our legacy of innovative, market-leading optical technology, we manufacture and distribute high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
As a Market Manager you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of the stores within a given Market. As a business leader within Oakley Retail, you will support the Market to succeed on all key objectives and will lead the team to exceptional business performance through customer experience, talent management and development, and execute flawless retail operations and brand standards.

Promotes a training and learning environment that encourages exceptional customer interactions through the flawless delivery of the Oakley customer experience
Keeps the customer at the core when building strategic plans in partnership with the Regional Manager to achieve business outcomes.
Creates an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance store performance and achieve goals.
Manages store staffing levels by networking, recruiting, and hiring top talent to deliver the brand experience.
Inspires team growth through individual development plans to promote an environment of accountability through performance management.
Creates a fun, inspiring, and inclusive environment that reflects the brand culture.
Continually coaches and develops the store teams to ensure consistent and impeccable execution of current brand initiatives.
Leverages customer feedback to coach others to further enhance the customer experience.
Sets expectations, monitors and measures performance. Holds the team accountable for achieving results, including operational process and procedures in partnership with the Regional Manager
Travel: 90% (in market and supporting greater region as needed)

Bachelor’s degree or equivalent experience

• 3+ years of previous Multi Unit leadership experience managing sales, P&L, inventory, operations and customer service
• Must have a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays
• Curious about new merchandise and fashion trends
• Previous multi-unit retail experience is preferred

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io .

All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.