Guest Service Host (Overnight Shift/Full Time)

Host
A host presents a positive first impression of the establishment's friendliness, excellent service, and high standards. The host will greet guests upon arrival, inform guests of their wait time (if any), monitor a waiting list, enter guest names into the computer system, answer the phones and fill to-go orders, show guests to their table and wish farewell as they leave. The host plays an integral part in the flow and pace of our dining service.
Ensure dress code policy is followed consistently
Informs manager and serves/bartenders of guest special occasion
Keep host stand clean and organized
Rotate seating between different sections to ensure even workloads for server
Basic understanding of cleanliness and sanitation standards
Excellent customer service skills with a polite and attentive demeanor
Flexibility to work varied shifts, including nights, weekends, and holidays
May require a food handler's certification, depending on local regulations
Guest service experience in hospitality industry is preferred

Certificates, licenses and registrations:
~ Must have the knowledge to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals;
Computer skills:
~ Language skills:
Basic knowledge of English is highly preferred.
Must demonstrate knowledge and understanding of government policies and regulations.
Have the ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations.
Successful performance of this position requires close, distance, and peripheral vision. The individual must have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies.
Personal accountability: Follows policies and procedures, reports to work as scheduled, accepts responsibility for one's own actions, and takes initiative to ensure that work is completed correctly and in a timely manner without close supervision.
Maintain professionalism during challenging situations, and recognize the need for assistance in order to cooperatively accomplish the goal
Understands that all employees are internal customers. seeks out feedback and coaching to develop in role; is able to receive feedback and coaching without becoming defensive.
Emotional intelligence: Work in an environment that is of a moderate noise level, typical of a restaurant kitchen environment with medium to high foot traffic.
Occasionally may be exposed to moving mechanical parts, fumes or airborne particles, as well as toxic or caustic chemicals while visiting our restaurant properties.
The Atlas Restaurant Group reserves the right to revise this job description at any time and to require staff to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Maryland: This role pays $15.00 - 22.00 per hour
This role pays $15.00 - 17.00 per hour
Delaware: This role pays $13.25 - 15.00 per hour
This role pays $13.00 - 16.50 per hour
Texas: This role pays $15.00 - 25.00 per hour
Full time employees working 30+ hours are eligible for:

• Health, dental and vision insurance
• 100% company paid life and AD&D insurance

• 100% company paid life and AD&D insurance
• Joining Atlas Restaurant Group is more than a job. We are one of the fastest growing companies in Baltimore and we care about the city. You will interact regularly with ownership and members of the senior management team. Atlas Restaurant Group