Senior Dispatcher - Transportation

Governs running of routes to ensure on-time performance of service for location.

$Oversees all routing and scheduling of buses; dispatch buses and provide timely and accurate route and passenger information to drivers on route. Adjusts route hours as necessary to ensure productivity and reduce overtime.

Where a "Bid" process is used, the dispatcher is responsible for posting routes and overseeing the "Bid" process.

In the event that FIRST STUDENT, INC. Accurately updates daily dispatch log including the status of vehicles and replacements, open routes, sub driver assignments and other on-going operations items. Record all late buses, breakdowns and accidents on the dispatch log. Information recorded will include time of occurrence, location of bus, route affected, bus involved and a detailed description of what steps are being taken to resolve the problem.

Collect all pre-trip inspection reports from drivers. Inspection reports will be documented, dated, and filed. Vehicles (buses) needing repairs shall be reported to the service department. Responsible for working with the Shop Manager with respect to scheduling buses for preventive maintenance (P.service(s), reporting breakdowns, and discussing driver concerns regarding the fleet.

Shall assist in answering the telephone per telephone Standards and provide follow-up to questions or inquiries.

High School diploma or equivalent. Basic knowledge of radio dispatch equipment, excellent communications and customer service skills.

• Previous terminal operations, dispatch, or driver experience.
• Good computer skills

Must be able to move about the office and between floors; utilize standard office equipment; and communicate effectively and efficiently in person or by telephone. Office/school bus yard. At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

First Student