Security Officers - Full-Time (Night Shift)

WE'RE CHANGING ENTERTAINMENT. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Responsible for maintaining knowledge of and enforcement of all gaming laws and regulations that apply to the functions and duties of the Security Department.
Maintains a security booth and completes records using shift activity log according to established guidelines.
Safeguards the assets of property, its guests, team members, and provides a safe environment for guests and team members.
Radios for backup and notifies a member of the Security leadership team immediately.
Communicates with Security, Casino Operations, Player Services, Surveillance, and all other departments as needed according to established guidelines.
Escalates potential issues and/or concerns to a member of the Security leadership team.
Responds to guest needs according to guest service, policy, and procedure expectations. Escalates potential issues and/or concerns to a member of the Security leadership team as needed.
Reports all illnesses and injuries to appropriate Security Team Member. Contacts appropriate Security Team Member to provide appropriate information for report and perform minor first aid as needed.
Escalates potential issues and/or concerns immediately to a member of the Security leadership team as needed. Escalates potential issues and/or safety concerns immediately to a member of the Security leadership team as needed.
Surveys and watches crowd always and stops inappropriate behavior immediately.
Follows all guest cut off procedures according to established guidelines.
Escalates potential issues and/or safety concerns immediately to a member of the Security leadership team as needed.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General Education Degree (GED) or High School Diploma; one to three months of related experience and/or training; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Must be able to work high volume days, nights, holidays, and weekends, as needed.
Must successfully complete ServSafe Alcohol training certification course.
STAY IN THE GAME. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.