Head of Care Management Operations

At Chick-fil-A Forest Drive, our mission is to inspire trust in our guests through excellence and care, and to develop team members that positively impact the world. Whether you have goals of becoming a Chick-fil-A Operator or are simply looking for the next step in your leadership journey, we want to invest in YOU and YOUR FUTURE while serving great food and making a positive impact in our community. As an Operations Director, you'll work alongside the Operator and the rest of Director Team to set and communicate clear direction for 100+ team members, build systems and processes to ensure an excellent customer experience, and help develop leaders in the restaurant. Directors are expected to work 40-50 hours each week, including most Saturdays and open/close at least once weekly.

Previous Leadership/Management Experience is Required

Demonstrate a High Level of Professionalism, Excellent Character, and Strong Customer Service Skills

Once you are fully trained, you'll have an opportunity to work alongside our high performance leadership team and "own" a specific area of the business.

Besides being a part of one of the world's most recognizable and respected brands; Competitive Pay - $55,000-$70,000 in Salary Range -Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

Great Benefits - Full-time employees have access to health insurance with a portion paid for by Chick-fil-A Forest Drive and all Team Members have access to retirement benefits.

Continued Leadership Development Opportunities - Come grow with us and we'll help prepare you for whatever is next, whether that's with Chick-fil-A Forest Drive or not.

Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to rest. Sundays off...College Scholarship Opportunities - from $2,500 to $25,000 annually

Work Directly With A Chick-fil-A Operator - The Operator is an independent business owner, who invests time in his team members by ensuring that they gain the skills needed to advance through leadership in the restaurant or elsewhere.

It's a Great Place to Work - The Operator considers his team members to be more than just employees, they are a highly valued part of his business and family.

Must be eligible to work in the United States, 16 years old at time of hire and have a reliable source of transportation.

Ability to handle all equipment, navigate shelving both high and low and mobility are required during shifts.

Reading, writing, and basic math and verbal communication skills required as well as working well under pressure.

At Chick-fil-A Forest Drive, you will have a meaningful work experience where you are cared for and that will offer you opportunities to grow, both personally and professionally.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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