Head of Programme Management

WELLQUEST LIVING

JOB DESCRIPTION - PROGRAMS COORDINATOR

ESSENTIAL JOB DUTIES

• Work with the Programs Director, care staff, and receptionists to ensure that the highest possible number of residents attend each activity.
• Assist in the monthly planning of the activity calendar. Brainstorm with the Programs Director to implement and conduct new activities.
• Update daily agendas, movie descriptions, mark attendance, and upload photos in LifeLoop.
• Assist with surveying residents and making observations and recommendations to the Programs Director regarding the effectiveness of current programming.
• Help to develop and conduct daily exercise regimens.
• Set up activities as necessary and assist in clean-up afterward. Clean up and stow away supplies upon completion of activity. Organize supplies and materials in an orderly fashion. Notify the Programs Director promptly of all supplies that need to be replenished.
• Practice good safety precautions to protect residents from any harm. Report all safety concerns immediately.
• Plan and lead activities according to the monthly calendar and under the direction of the Programs Director.
• Assist in making flyers, calendars, newsletters, and updating resident profiles in LifeLoop as needed.
• Work with volunteers and assist in training so they may help with day-to-day assignments.
• Assist with scheduling transportation and driving community vehicles as needed.
• Ensure regulatory compliance with WellQuest policies and report any issues or concerns immediately.
• Arrive to work on time and ensure compliance with meal and break procedures.
• Ensure lunch schedule is determined with Programs Director to ensure minimal conflict with activities.
• Assist in the coverage of Reception during breaks or lunches.
• Other duties as assigned by supervisor to ensure the quality of engagement within programming.
• Maintain professionalism and confidentiality regarding company, community, and/or department.

MINIMUM QUALIFICATIONS

Education & Experience

~ Must have at least six (6) months' experience in providing planned activities or be enrolled in an appropriate education or training program.

For communities licensed for fifty (50) or more persons:
~ Must have one (1) year of experience in conducting group activities and be knowledgeable in evaluating residents' needs, supervising other employees, and training volunteers.

These requirements may be waived if an exception to this requirement is made by the licensing agency upon the community's written presentation of a satisfactory alternative plan.
Prefer one (1) year of senior living experience.
Mathematical Skills
Ability to perform simple mathematical calculations for preparing pricing and producing receipts.
Reasoning Skills
Understand complex issues and ability to carry out a plan of action on own initiative.
Oral/Written Communication Skills
Demonstrates sound communication skills, both verbally and written, in dealing with residents, staff, families, visitors, and vendors. Must be able to speak, read, and write English.
Equipment Used
Be proficient in basic office equipment and technology to accomplish and maintain high job performance.
Physical Effort
Good physical health verified by a health screening, including a chest X-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment. Be mobile and able to perform physical requirements of the job. Assist in loading and unloading residents into community vehicles/van. Will require physically assisting and pushing residents during activities.
Personal Characteristics
Display sincere compassion towards cognitively impaired older adults. Demonstrates genuine concern for the physical and emotional needs of older people and their families.
Working Conditions
Well-lit, safe areas with appropriate ventilation and temperature levels. Will accompany residents on outings outside of the community when directed by Programs Director.
Other
Employee must pass a criminal record clearance prior to beginning work in the community. Employee must possess current first aid training. Employee must be at least eighteen (18) years of age.

PHYSICAL AND MENTAL REQUIREMENTS

Frequency Definitions
N/A - Not required in this position
O - Occasional: Performed or encountered 1% to 33% of work time
F - Frequent: Performed or encountered 34% to 66% of work time
C - Constant: Performed or encountered 67% to 100% of work time
Supervision / Managing
Requirement Frequency Supervising N/A Managing N/A Work Conditions
Requirement Frequency Sitting for long periods O Operating standard office machines F Operating computer F Moving freely about property C Answering/using telephones F Handling & Lifting
Requirement Frequency A ream of paper or less (5 pounds) F A small record storage box (5-20 pounds) F A case of bottles (20-30 pounds) O Furniture, bales, crates, drums (80 pounds or more) O Resident Care
Requirement Frequency Pushing wheelchair O Turning residents N/A Helping residents walk O Lifting residents O Helping residents sit up O Mobility
Requirement Frequency Walking F Standing F Bending F Climbing O Crawling N/A Reaching F Visual Requirements
Requirement Frequency Overall vision C Color perceptions C Depth perceptions F Reading/close-up work C Field of vision/peripheral C Dexterity
Requirement Frequency Handling C Reaching C Grasping C Holding C Feeling F Hearing/Talking
Requirement Frequency Hearing/talking normal speech in person C Hearing/talking on the telephone C Hearing faint sounds O Mathematics
Requirement Frequency Calculating F Comparing F Editing F Evaluating F Interpreting F Organizing/Planning
Requirement Frequency Organizing C Consulting F Analyzing O Planning C Designing C Documentation
Requirement Frequency Documenting F Specifying F Coordinating F Implementing C Presenting O Emotional/Psychological Exposure
Requirement Frequency Stressful situations O Trauma, grief, death O Public contact F Decision making F Environmental Conditions
Requirement Frequency Noise O Dirt, dust, smoke, fumes N/A Cold, heat (indoors) O Cold, heat (outdoors) O Additional Requirements to the Position
The following are constant requirements of the position:

Compliance with the Property's Exposure Control Plan.
Compliance with the Property's Blood Borne Pathogens Standard.
Compliance with the Property and Department's safety and emergency procedures.
Responsible for resolving, reporting, and anticipating potentially hazardous conditions.

STATEMENT OF UNDERSTANDING

I have read this job description and fully understand the requirements outlined above. I accept the position of Programs Coordinator and agree to perform the identified essential functions in a safe manner and in accordance with the company's established procedures.
I understand that my employment is at-will, and thereby understand that my employment may be terminated by the company or myself at any time, for any reason or no reason. I further understand that nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.