Salesperson for Retail Sales

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

Drive sales through cross‑selling, upselling, and tailored recommendations.

Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.

Develop and execute personal sales plans; Source new customers, maintain relationships, and follow up to close sales.

Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.

Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.

Process transactions efficiently (purchases, returns, exchanges, online pickups).

Support inventory cycles: receive shipments, stock shelves, and manage product movement.

encourage team performance.

Participate in brand initiatives, training programs, and inclusion activities.

1+ years of sales experience (luxury retail preferred); Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, and ability to read price/release sheets.

Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Strong English language proficiency (including EU requirements).

Ability to work a flexible schedule to meet business needs—nights, weekends, peak season, high‑traffic retail days, and public holidays.

Customer Focus : Dedicated to meeting internal and external customer expectations, gathers customer information, and uses it to improve products and services.

Copes effectively with change, shifts gears comfortably, acts without a full picture, and manages risk and uncertainty.

Learning on the Fly : Learns quickly, experiments with solutions, and grasps concepts and underlying structures rapidly.

Building Effective Teams : Creates strong team morale, shares successes, fosters open dialogue, and promotes a sense of belonging.

All employment decisions are based on applicant or employee qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io–$24.25 per hour.

Medical insurance

Dental insurance

Disability insurance

Tuition assistance