Head of Client Services

Mad City Windows & Baths, a Renuity Company Remodeling Service Manager Earn up to $60,000/yr Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. Comprehensive benefits including medical, dental, and vision

Consistent schedules and professional growth opportunities

Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.

Create detailed service tickets and parts lists.

Order, track and keep reports on all service parts.

Communicate with Field Managers and Service Technicians for proper follow up on field issues.

Experience working with customers to solve problems

Basic computer skills

About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.

We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact View email address on click.appcast.io.