Community Liaison/Community Health

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Comprehensive Medical/Dental/Vision Benefit Packages
Paid On-the-Job Training
Tuition Reimbursement
Flexible Schedules
Retirement Savings Plan

The Community Liaison plays an integral role in growing Elwyn's presence by positioning Elwyn as the provider of choice across the North Carolina service area, beginning with Wake County. The Community Liaison establishes & nurtures relationships with community partners to strengthen collaboration and referral activities that result in an excess of budgeted admissions that support Elwyn's strategic plan.

Responsible for census development and growth of Elwyn's North Carolina Adult Behavioral Health community programs.
Develop and maintain referral networks with community organizations, healthcare providers, payers, and other relevant groups to foster reciprocal referral relationships.
Daily activities include local travel to conduct face-to-face meetings, Development and facilitation of lunch & learns, delivering presentations, planning and attending provider meetings, etc. to educate on and promote Elwyn's community programs.
Collaborate with Elwyn's North Carolina programs and Elwyn's Admission & Business Development teams to develop a marketing plan that supports our strategic goals & objectives.
Utilizes tools to track and report performance metrics, competitive analyses, admissions growth, and market research.
Prospect for growth opportunities outside of Wake County by expanding Elwyn's reach to Durham, Orange, Mecklenburg Counties and beyond.
Develop a referral source database, along with community contacts, to assist with marketing and admissions to the programs.
Serves as a steward and key promoter of the organizationally approved Elwyn brand to ensure consistency in message delivery of print and web collateral.
Maintains membership in community organizations, committees, advocacy groups and regularly attends meetings to establish Elwyn's presence in the community.
Attends community events and conferences, both locally and across the region, to increase Elwyn's presence and to position Elwyn as an industry leader.
Bachelor's in Human Services, Social Work, Psychology, Education, Business Administration, Marketing, Communications, or related fields; in lieu of undergraduate degree, equivalent years of directly related experience may be considered in addition to required experience below.
Daily travel expectations within assigned territory.
Experience with clinical service program operation and service delivery knowledge to those with behavioral health and intellectual disabilities.
Experience in not-for-profit business.
Demonstrated exceptional skills in customer interaction, collaboration, verbal communication, and developing and facilitating presentations; Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision.
Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Salesforce experience is a plus.