Head of Operations Management (m/w/d)

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

The Shift Supervisor is responsible for managing and oversight of the operations while acting as the liaison between the Client's program managers and vehicle specialists/operators. They manage a team of operators and ensures efficient delivery of the missions requested by client.

Academic Preference & Qualifications

High School Diploma or GED; Bachelor’s Degree from an accredited university preferred

2 or more years Operations experience in leading teams

investigates and completes accident reports, incidents, and customer complaints

Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution

oversee daily operations and coordinates activities of program; Ability to use a computer to generate reports and schedules

Ability to understand, and interpret system operating rules, regulations, policies, phases and routes

Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

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