IT SysAdmin

We’re looking for a System Administrator who enjoys solving complex problems, strengthening infrastructure, and keeping mission‑critical systems running at peak performance. In this role, you’ll work with minimal supervision to provision, configure, maintain, and continuously improve our IT environment while ensuring reliability, security, and scalability.

You’ll play a hands‑on role across Windows, Microsoft 365, virtualization, and Linux systems, collaborating closely with IT teammates and business partners. Ensure maximum availability, performance, and stability of systems, infrastructure, and applications using proactive monitoring

Provide Tier 2/3 support for escalated and unresolved issues

Perform root cause analysis and partner with incident response teams to implement corrective actions

Maintain thorough documentation and ensure complete follow‑through on projects

Advise on and implement efficiency and performance improvements

Manage and test backup, disaster recovery, and business continuity plans

Respond to data loss incidents and restore systems as needed

Collaborate with Network Administrators, System Administrators, and other IT staff on system design and implementation

Provide guidance and technical support to internal departments

Windows Server Failover Clusters

Microsoft 365 (Azure, Intune, Exchange Online, Teams)

Broadcom (VMware) vSphere environments (vCenter, ESXi, vSAN)

SQL operations and performance

Participate in on‑call rotation, including after hours and weekends

Intermediate expertise in Windows Server administration, including:

Active Directory & Group Policy

Windows Server Failover Clusters

Intermediate expertise with Microsoft 365, including Azure, Intune, Exchange Online, and Teams

Intermediate experience with Broadcom (VMware) technologies (vCenter, ESXi, vSAN)

Intermediate expertise in Linux server administration, including:

SCCM and patch management

Windows imaging and WIM file maintenance

Networking concepts (ARP, DHCP, DNS, subnetting)

SQL administration

Microsoft Certified: Windows Server Hybrid Administrator Associate

Microsoft Certified: Microsoft 365 Certified: Bachelor’s degree in Information Technology or a related field, or at least 2 years of consecutive experience in a related role

On‑call support and flexible hours may be required, including early mornings, late nights, and weekends

Occasional overtime may be necessary

Ability to lift and move equipment up to approximately 40 lbs.

Occasional travel to financial centers may be required

At Firstmark Credit Union, we’re working together with our members to build their tomorrow — and we do the same for our employees. From your first day, you’ll enjoy comprehensive medical, dental, and vision coverage, a dollar for dollar 401(k) match, and up to four weeks of paid time off to rest and recharge. We invest in your growth through education assistance, support your well‑being with our Employee Assistance Program, and encourage you to make a difference with paid and unpaid volunteer opportunities.

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