Client/Customer Support Rep

Grand Lake 33 - Grand Lake, CO 80447, Position Type: Full Time, Salary Range: $26.00 - $31.00 Hourly, Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

The Client Service Officer (CSO) is an onsite position and does not have remote opportunities.

The Client Service Officer I (CSO) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits, and assisting clients with bookkeeping and account problems. The CSO is also responsible for Teller functions, including balancing each day’s transactions and verifying cash totals. The CSO answers clients’ questions regarding the Bank’s products and services and performs a variety of account maintenance duties. They are responsible for actively cross selling the Bank’s products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO will also back-up the Assistant Client Service Manager, the Client Service Manager or the Branch Manager and cover the branch and personnel in their absence. The CSO performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. Education/Certification Some college or equivalent training. Bachelors Degree in business or related field preferred.

Required Knowledge Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.

Experience Required Minimum of 3 to 5 years' related experience in the financial services industry.

Strong computer skills.

Ability to use Microsoft Office software package.

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.

Benefits We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.

Medical, Dental, Vision Insurance at a shared premium cost.

Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays.

Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options.

Employee Assistance Program, 100% employer cost.

Employees are offered a free checking and savings account, plus free orders of personal size checks.

Application window is anticipated to close September 25, 2026.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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