Investigator (Hourly)

Duration: 6 Months Contract (Possibility of Extension)

Location: Westlake OH, 44145

Salary: $28 per hour on w2, without benefits/holidays vacation

Role Purpose:

To deliver expert advisory support on People Relations, discipline, grievance management, and performance issues while ensuring compliance with local regulations and company policies.

Role Accountabilities:

Concern Management & Escalation : Handle direct action and complex People Relations concerns, ensuring timely concern resolution in line with SLA guidelines, maintaining accurate records and updates throughout.

Policy: Contribute to the development and review of people relations policies, ensuring they remain fit for purpose and aligned with local legislative changes and business needs. Support the implementation and regular review of people relations policies, providing insights into local requirements and ensuring practical application across the business.

Policy Guidance: Provide advice on local labour laws, policies, and procedures.

Collaboration & Knowledge Sharing: Act as a buddy for the Specialist Team (if applicable) and contribute to best practice sharing.

Continuous Improvement: Use RPR data metrics to identify trends and opportunities for improvement and engagement. Suggest solutions to problems. Support knowledge creation and maintenance

Compliance & Risk Management: Ensure People Relations support aligns with local legislation and bp policies. Identify potential People Relations risks, and share with RPR leaders. Where possible, provide recommendations for mitigation.

Labour Rights & Modern Slavery: Complete LRMS actions in line with the set targets, ensuring that the market is compliant.

Psychological Safety: Ensure psychological safety is upheld through all concerns handling and employee interactions. Maintain a respectful and non-judgmental approach in all interactions, and provide guidance to employees and leaders on wellbeing-related concerns and refer employees to appropriate support (EAP or other).

Essential Experience and Job Requirements:

2+ years experience handling People Relations matters, including grievances, disciplinary actions, and concerns resolution.

Strong understanding of local labour laws and policies.

Ability to advise and support managers on employee-related issues.

Proficiency in case management and HRIS systems

Strong written and verbal communication skills

Ability to assess risk and elevate concerns appropriately

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