Part Time Parts Counter Specialist

Parts Counter Specialist

ASCO Equipment has a part time opportunity for a Parts Counter Specialist in Sherman, TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.

Responsibilities:

Provide superior customer service with warm greetings and eagerness to help

Ask questions to accurately identify machine make/model/serial numbers

Investigate part needs and determine what additional parts would be needed

Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner

Accurately match orders with packing slips

Collect customer payment information/POs and call on past due accounts

Utilize resources, (online manuals, microfiche) to properly identify parts needed

Maintain accurate parts inventory

ASCO Equipment