Client Service Rep / Reception

Member Service Representative | Fit Fusion

The Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver an exceptional member experience at gym level.

Promotes membership privileges including tanning, group fitness, small group training and childcare.

Answers phones in a courteous, helpful, professional manner

Is an expert in all club facility, services, programs and schedules/hours of operation.

Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales.

Minimum 1 year of experience in a service-oriented position preferred.

Ability to communicate effectively and demonstrate proficiency in reading and writing skills.

Strong customer service orientation

Reporting Structure:

~ Compensation: $13.00 per hour