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Weekend Lead Host

Cooper's Hawk

The Lead Host plays a key role in creating a seamless and welcoming dining experience. By thoughtfully managing reservations and walk-in guests, the Lead Host helps maintain smooth flow throughout the dining room. Clear, consistent communication within the Host team is essential to ensuring every guest feels welcomed, cared for, and set up for an exceptional experience from the moment they arrive

40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events

  • Monthly Wine Tastings for Two
  • Medical, Dental, Vision, and Telehealth
  • Paid Time Off and Flexible Schedules
  • Wine and Culinary Education
  • Team Member Rewards, Milestone Recognition, and Referral Bonuses

Welcome all Wine Club Members and Guests to Cooper’s Hawk and greet them with Gracious Hospitality

Execute professional and informed phone skills when answering guest phone calls/inquiries

Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines

Plan the seating of the dining room by managing the reservation and walk-in list.

Support the operation of the dining room during meal service periods, adjusting guest seating flow to ensure great execution and maximize traffic

Ensures standards are being met through the shift

Serves as a liaison between Host Stand and Managers

Maintain professional relationships and actively communicate with all Managers and Team Members to ensure an exceptional guest experience Make It Personal: Be genuine, listen well, and tailor each experience.

Engage with Guests and answer questions about food, wine, and facilities in a friendly, helpful manner;

Educate Guest on Barrel Reserve wine while escorting to the table

Manage special seating requests of guests consistent with table availability

A genuine love for hospitality and desire to create unforgettable experiences

Willingness to work flexible shifts and schedules, inclusive of weekends and some holidays

Ability to read, write and understand English

Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.?

All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.

Vacancy posted more than 2 months ago

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