Head of Operations & Business Management

Hadrian - Manufacturing the FutureHadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost.Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built.Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen.If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for.This role focuses on the environments where our people work every day, including offices, shared spaces, physical security, and non machine related workplace infrastructure at manufacturing sites.We are hiring a Workplace Operations Manager to establish and lead the workplace services function at Hadrian. This is a critical role for someone who can operate at the systems level, move fast, and create structure while the company is scaling aggressively.What You’ll DoVendor & Service ManagementOwn vendor relationships: Manage the day-to-day performance of janitorial, reception, food & beverage, pantry, waste management, and other outsourced service partners.Hold partners to SLAs: Set clear scopes of work and service-level expectations, and enforce them through regular check-ins, site walkthroughs, and performance reviews.Support RFPs, vendor selection, contracting, and onboarding as services scale across sites.Serve as the first call when a service issue arises and drive it to fast resolution.Ensure the space is clean, stocked, staffed, and guest-ready every day so employees and visitors have a seamless experience.Oversee catering, pantry stocking, and food & beverage offerings, balancing employee experience against cost.Own front-of-house: Manage waste & sustainability: Build simple metrics on cost, quality, and satisfaction, and use them to continuously raise the bar.Standardize and document: Create repeatable playbooks, SOPs, and service standards so quality holds consistent as the company grows.Work with the Director of Workplace Services, People, EHS, and Security to align operations with business needs.Office Fitouts & FF&ERepresent Workplace Services in design and construction meetings: Sit in with architects, general contractors, subcontractors, and project managers to represent operational and end-user needs throughout fitout projects.Help drive furniture, fixtures & equipment selection, placement, and installation from planning through delivery and setup.Coordinate on-site logistics: Manage delivery scheduling, staging, and vendor access so installations land on time and in the right sequence.Keep FF&E registers, installation schedules, and punch lists current, and follow issues through to closeout.Manage purchase orders: Create, track, and reconcile POs for vendor services and FF&E — ensuring accurate coding, timely approvals, and clean matching against invoices and receipts.5+ years in workplace services, facilities, hospitality, or operations, including day-to-day oversight of outsourced services.Vendor management: Proven track record holding service providers (janitorial, F&B, reception, waste, or similar) accountable to scopes of work and SLAs.Financial ownership: Experience with service budgets, PO creation and reconciliation, and invoice review against contract pricing.2+ years leading teams and/or managing vendor performance.Fitouts & FF&E: Comfort in design/construction meetings and coordinating furniture, fixtures & equipment through installation; Systems: Proficiency with MS 365 (Excel) and a work-order/CMMS or ticketing platform.You've stood up workplace or vendor programs from scratch and scaled them across a fast-growing or multi-site footprint — comfortable with ambiguity and a rapidly moving environment.You bridge the shop floor and the front of house: You can deliver a white-glove experience for executives and VIP guests while being equally at home on an active manufacturing floor — fluent in PPE, safety, and production cadence.You're energized by Hadrian's mission to reindustrialize American aerospace and defense manufacturing, and you bring the confidentiality and visitor-security awareness that a defense-adjacent facility demands.CompensationFor this role, the target salary range is 140,000 - 165,000 (actual range may vary based on experience).An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.Benefits for Full-time EmployeesMedical, dental, vision, and life insurance plans for employees 401k Relocation support may be provided for certain situations, based on business need. Flexible vacation policy EquityITAR RequirementsTo conform to U.Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.Use of AI in hiringHadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy.We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.Hadrian Is An Equal Opportunity EmployerHadrian does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.