RN - Physician Clinic

Retail Registered Nurse (RN) PositionAt Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Title: Retail Registered Nurse (RN)Department: PharmacyFLSA: Non-ExemptGeneral Function:Provides prompt, efficient and friendly customer service. Assist pharmacists in the administration of vaccines, and preparation and distribution of prescription medications.PartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Health Wellness Home, Store Operations and Perishables; Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.Makes an effort to learn customers' names and to address them by name whenever possible.Assists customers by: (examples include) escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.Answers the telephone promptly and provides friendly, helpful service to customers who call.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.Takes orders from or calls doctor's offices for refill prescriptions.Enters prescription and patient information into the computer.Prepares and submits insurance claims.Orders, checks-in, and stocks pharmacy supplies.Performs cash transactions.Assists with third party insurance billing and trouble shooting.Maintains strict adherence to department and company guidelines related to personal hygiene and dress.Adheres to company policies and individual store guidelines.Assists in other areas of the store as needed.Performs other job related duties and special projects as required.Education and Experience:Degree in nursing upon hire and licensed with the applicable State Nursing Board and/or possess multi-state licensure privileges.Knowledge, Skills, Abilities and Worker Characteristics:Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.evaluate technical data.To work offsite for vaccination events (as needed): Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.Must be able to perform the following physical activities: Working Conditions:This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs. Employee may be required to work offsite for vaccination events in which they may be exposed to equipment movement hazards, temperature extremes, vibrations and dampness.Equipment Used to Perform Job:PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, copier and company vehicle.Confidentiality:Maintains the confidentiality of the customer's private medical information according to the HIPPA act.Contacts:Has daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.