Head of Programme Management

Janus of Santa Cruz has been transforming lives through substance use disorder treatment and behavioral health services for nearly 50 years. Our mission is to provide effective, compassionate, and culturally responsive services that support recovery, resilience, and healthier communities.

Janus of Santa Cruz has been transforming lives through substance use disorder treatment and behavioral health services for nearly 50 years. Our mission is to provide effective, compassionate, and culturally responsive services that support recovery, resilience, and healthier communities.

We are seeking an experienced and passionate Residential Program Manager to lead the daily operations of our residential treatment program. This leadership role is ideal for a professional who excels at staff development, clinical oversight, program administration, quality improvement, and building strong partnerships that support positive client outcomes.

The Residential Program Manager works within the vision, mission, and philosophy of Janus of Santa Cruz to recruit, develop, supervise, and retain high-performing staff while ensuring exceptional client care and operational excellence. This position provides oversight for program operations, quality assurance, staffing, compliance, budgeting, and service delivery. The Residential Program Manager serves as a clinical and administrative leader, ensuring that services are trauma-informed, culturally responsive, evidence-based, and compliant with all regulatory, licensing, accreditation, and funding requirements. The position requires collaboration with clients, families, staff, community providers, funders, and internal departments to ensure quality care, financial sustainability, and positive treatment outcomes.

Program Leadership & Operations
Lead the daily operations of a residential substance use disorder treatment program.
Develop and implement program goals, policies, procedures, and service improvements.
Develop and manage staff schedules, client schedules, treatment groups, and educational programming.
Monitor program performance, client outcomes, utilization, and quality indicators.
Collaborate with internal departments including Admissions, Quality Management, Human Resources, Billing, Payroll, IT, and Operations.

Staff Management & Development
Foster a culture of accountability, teamwork, inclusion, and professional growth.
Provide regular clinical and administrative supervision.
Conduct performance evaluations and implement corrective action when necessary.
Ensure staff compliance with training, licensure, certification, and organizational requirements.
Provide leadership and oversight for clinical services and treatment planning.
Monitor client progress, family engagement, discharge planning, and continuity of care.