Concierge AM WEEKEND Shift

Concierge, Multifamily
The Concierge staff provides excellent customer service to all owners, residents, prospective residents, guests, and vendors. Concierge staff members are the face of the property and promote a sense of community.
Shift Schedule:
Saturday & Sunday: 7:00 AM 3:00 PM
Welcoming resident guests, after-hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings, etc.
Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors and neighbors.
Acquire a broad knowledge of the community and the surrounding area
Build strong relationships with current and future members of the apartment community.
Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective
Assist with on and off-site resident events and initiatives
Work as part of the site team to ensure that each event is a sociable and pleasurable environment
Answer the concierge phone line Ensure that the Community Amenities area has proper inventory
Review the Activity Log and be ready to begin work at the commencement of the shift
Maintain an appropriate level of confidentiality in regard to the residents
Adhere to all property guidelines and standards of performance
Must be able to speak, write and communicate effectively in English
Must maintain professional appearance and comply with prescribed dress code policy
Ability to cope in a fast-paced environment and ability to work under minimal supervision
High School Diploma, GED, Trade, Technical, or Vocational school

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. regularly operate office machinery. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. The company will not pay less than minimum wage for this role. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io.